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Account FAQs

Where do I find the code I need to create my Music Together account?

Look for the 15-digit code inside of the colored circle on the inside back cover of your Song Collection CD booklet. This unique code can be used once to create a Music Together account. During the account creation process, you will choose a password you will use to log on in the future.

What happens if I forget my password?

If you’ve forgotten your password, you may request a reset by entering your email address here. If you no longer have access to the email address you used to create your account, please contact us.

What is the Family Music Zone?

The Family Music Zone is a website just for families enrolled in Music Together. There, you’ll be able to download the semester’s songs and explore resources, activities, and more to help you make the most of your Music Together experience.

Will we still get physical materials or is everything “going digital”?

Each semester you enroll in a Music Together class, you’ll receive an illustrated songbook, one CD, and parent education materials. You’ll also get access to the online Family Music Zone, where you can download digital recordings and enjoy additional activities and resources.

Will we still be able to visit the Family Music Zone after we stop coming to Music Together?

After your Music Together class ends, you’ll be able to log in to the Family Music Zone and access your music library and activities for the semesters in which you were enrolled.

What if we are enrolled in two class types (e.g., mixed-age and Big Kids)?

You will use one of the codes to create your account. Then, select “Unlock Code” from the navigation bar in the upper-righthand corner of the Family Music Zone home page and enter the second 15-digit code. All of the songs and activities for each class type will appear on the dashboard when you log in.

What if I need further assistance?

If you are still having a problem, please email support@musictogether.com. We’ll do everything we can to help you easily access the Family Music Zone.

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